(4.7 / 5)1625+ Ratings
Simon Carter Reviews
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Feb 12, 2023
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Feb 11, 2023
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Feb 9, 2023
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Feb 8, 2023
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Feb 7, 2023
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Simon Carter Customer’s Q&A
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Simon Carter FAQs
What is Simon Carter's new free delivery policy?
Free delivery is available on orders over £200, including USA, Canada, and Australia.
Are there potential Simon Carter's customs delays for delivery addresses outside of the UK?
Yes, Simon Carter stated that delivery addresses outside of the UK may be subject to customs delays beyond the brand's control.
Can additional charges apply for remote territories?
Yes, if your territory is defined by the courier company as remote and incurs a surcharge, Simon Carter reserves the right to add a further charge or cancel the order.
Who is responsible for paying duty and tax charges for Simon Carter's orders that shipped outside of the UK?
Customers are responsible for paying duty and tax charges for orders shipped outside of the UK. The rate at which these charges apply depends on the country, and customers are recommended to contact their local customs office for further information.
Are there any restrictions or potential issues with credit and debit card payments?
Yes, all credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer refuses to authorize payment or if there is a delay with authorization, Simon Carter will not be liable for non-delivery or if dispatch of the goods takes longer than the given time.